Return & Replacement Policy
We keep this simple: all sales are final.
But if your BearDock™ arrives damaged, defective, or not what you ordered, we’ll fix it — no fuss.
How It Works:
- All sales are final due to small-batch production
- If your BearDock™ is damaged, defective, or incorrect, please email us at support@beardock.com within 7 days of delivery
- Include clear photos of the product, packaging, and shipping label
- If the issue checks out, we’ll send a free replacement
- Refunds are only issued if a replacement isn’t available
- Items that have been used, altered, or modified aren’t eligible
Fit Notice:
BearDock™ is engineered for standard Bearbrick figures and cards. Variations in custom or modified pieces don’t qualify as defects.